Effective Date: 8 Jul 2025
CarePath Home Care (“we,” “us,” or “our”) is committed to protecting the privacy of visitors to our website and users of our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.carepathhomecare.com] (the “Site”).
1. Information We Collect
We may collect the following types of information from you when you visit or interact with our Site:
- Personal Information: Name, email address, phone number, home address, or other contact details submitted through forms.
- Usage Data: Information about your device, browser, IP address, and pages visited.
- Care Inquiries: Any health-related details voluntarily submitted to help us understand your home care needs (not shared without consent).
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries or service requests.
- Communicate with you about services or updates.
- Improve our website and user experience.
- Maintain records for internal or regulatory purposes.
We will not sell or rent your personal information to third parties.
3. Cookies and Tracking
We may use cookies or similar technologies to enhance user experience and collect analytics data. You can disable cookies in your browser settings, but doing so may affect site functionality.
4. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before sharing information.
5. Data Security
We implement reasonable physical, administrative, and technical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.
6. HIPAA Considerations
If you submit health-related information through our forms, we handle it with strict confidentiality. We recommend sharing only the minimum necessary details until a formal care consultation is scheduled. Full HIPAA compliance applies once you become a client under a signed service agreement.
7. Your Choices and Rights
You may contact us to:
- Request access to your personal data.
- Ask for corrections or updates.
- Request removal of your contact details from our system.
To opt out of future communications, please use the unsubscribe link in our emails or contact us directly.
8. Children’s Privacy
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.
9. Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with a new effective date.
10. Communications Consent
By submitting your contact information on this website, you expressly consent to receive communications from CarePath Home Care, including:
- Email messages
- Phone calls
- Text messages (SMS)
These communications may be sent using automated technology and are intended to respond to your inquiries, provide information about our services, or follow up on your care-related interests.
You can opt out of receiving communications at any time by:
- Clicking the unsubscribe link in our emails
- Responding “STOP” to text messages
- Contacting us directly at (847) 600-9681
Standard message and data rates may apply for any messages you send to us or receive from us. For questions about your text or data plan, contact your wireless provider. Message frequency may vary. Your consent is not a condition of receiving any service.
Please note that carriers are not responsible for any delays or failures in the delivery of messages.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Take the first step today, and let us provide the care and support your family deserves!